Accessibility Statement

Our commitment to WCAG 2.2 AA conformance for theaccessible.org itself, known issues, assistive-technology support, and how to report barriers.

Version
1.1
Published
—
Next review
July 21, 2026
Approved by
—

1. Our commitment

TheAccessible.org is committed to making its own website and tools conformant with WCAG 2.2 Level AA. Accessibility is our product, and we hold our own interfaces to the same standard we help others meet.

2. Conformance target

  • Standard: Web Content Accessibility Guidelines (WCAG) 2.2, Level AA.
  • Also aligned with: Section 508 of the U.S. Rehabilitation Act, ADA Title II and Title III, EN 301 549 (EU).
  • Scope: all pages under theaccessible.org, including marketing pages, the application UI, and transactional emails we send.

3. Measures we take

Accessibility is built into our development process:

  • Interactive elements meet minimum touch-target sizes (44×44 CSS pixels).
  • Body copy is never rendered below 12 px.
  • Color pairs are chosen from a palette whose contrast ratios meet AA for normal and large text, with AAA targeted where practical.
  • Keyboard operability and visible focus indicators are release-blocking.
  • Screen-reader and keyboard-only passes are included in the release checklist for customer-facing flows.

4. Conformance status and known issues

This site is substantially conformant with WCAG 2.2 Level AA. "Substantially conformant" means most of the content meets the standard, with specific minor or isolated exceptions listed below.

Known non-conformances

No known non-conformances at this time.

Third-party content

Embedded third-party content (video players, payment forms, help-widget chat) may not fully conform. We choose vendors that commit to accessibility and work with them on gaps; we call out specific exceptions here as we identify them.

5. Testing methodology

  • Automated tools: axe-core, Lighthouse Accessibility audit, WAVE.
  • Manual testing: keyboard-only navigation, screen-reader passes, zoom/reflow testing at 200% and 400%, reduced-motion testing, high-contrast mode.
  • Scope: every release includes an accessibility regression pass on critical paths (sign-in, upload, conversion, results download, billing).

6. Assistive technologies supported

We test and support current major versions of the following:

Assistive technology Browsers
NVDA Chrome, Firefox on Windows
JAWS Chrome, Edge on Windows
VoiceOver Safari on macOS and iOS

Keyboard-only use is supported in all modern browsers. The site supports browser zoom up to 400% and reflow on mobile-sized viewports without horizontal scrolling.

7. Formal reports

  • VPAT / ACR: Available on request
  • Audit report: Available on request
  • Last reviewed: see the "Published" date at the top of this page. We review this statement at least annually.

8. Feedback

If you encounter an accessibility barrier on theaccessible.org, or if you need this information in an alternate format, please contact us:

Please include:

  • The URL of the page where you found the barrier.
  • The assistive technology and browser you were using.
  • A description of what you were trying to do and what happened.

9. Enforcement

If you have exhausted the feedback channel above and are not satisfied with our response, you may file a complaint with:

  • U.S. — U.S. Department of Justice under ADA Title II or Title III, or the relevant state attorney general.
  • EU — the accessibility monitoring body in your member state.
  • UK — the Equality and Human Rights Commission (EHRC).

10. Changes to this statement

We review and update this statement at least annually and whenever we release a substantive update to the site. The effective date appears at the top of this page; prior versions remain available from the version history link below.

View version history →