Terms of Service

The agreement between you and TheAccessible.org governing your use of our services.

Version
1.0
Published
April 21, 2026
Next review
July 21, 2026
Approved by
Larry Anglin

1. Agreement

These Terms of Service ("Terms") are an agreement between you and TheAccessible.org ("we", "our", "us"). By creating an account, accessing, or using our services (the "Service"), you agree to these Terms. If you are using the Service on behalf of an organization, you represent that you have authority to bind that organization, and "you" includes both you and the organization.

If you do not agree, do not use the Service.

2. The Service

The Service provides document accessibility remediation and related tools. We may add, change, or remove features over time. Some features require a paid subscription.

3. Accounts

You must provide accurate information when creating an account and keep it up to date. You are responsible for activity under your account, for keeping your credentials confidential, and for notifying us promptly at security@theaccessible.org of any unauthorized access.

You must be at least 13 years old (or the minimum age in your jurisdiction) to use the Service.

4. Acceptable use

You agree to use the Service only for lawful purposes and in accordance with our Acceptable Use Policy. We may suspend or terminate accounts that violate it.

5. Your content

You retain ownership of the documents and other content you submit to the Service ("Customer Content"). You grant us a limited, non-exclusive, worldwide license to host, process, transmit, and display Customer Content solely to operate the Service for you and to comply with your instructions.

You are responsible for Customer Content: you represent that you have the rights needed to submit it and that it does not infringe any third-party rights or violate any law.

We do not use Customer Content to train AI models. See our Privacy Policy and AI & ML Disclosure for details on how content is processed.

6. Our intellectual property

The Service, including our software, branding, and documentation, is owned by us or our licensors and is protected by intellectual-property law. These Terms do not grant you any right to our trademarks or branding. We grant you a limited, non-transferable, non-sublicensable license to use the Service in accordance with these Terms.

Feedback or suggestions you send us may be used without restriction and without compensation to you.

7. Fees, billing, and taxes

Paid plans are billed in advance on a recurring basis (monthly or annual, as selected). Fees are non-refundable except as stated in our Refund & Cancellation Policy or as required by law.

Subscriptions renew automatically for the same term unless cancelled before the renewal date. You can cancel at any time from your account settings; cancellation takes effect at the end of the current billing period.

Fees are exclusive of taxes. You are responsible for any sales, VAT, GST, or similar taxes, except taxes on our net income.

Overdue amounts may accrue interest at the lower of 1.5% per month or the maximum rate allowed by law. We may suspend the Service for accounts with overdue balances.

8. Third-party services

The Service uses third-party providers for infrastructure, AI processing, payments, and email. The current list is published at Subprocessors. We are not responsible for third-party services you choose to integrate with independently of the Service.

9. Service levels

We make a best effort for services to be continuously available. We make no committment for specific service levels. Custom SLAs may be available.

10. Beta and preview features

We may offer features labelled "beta", "preview", or similar. These are provided as-is, may be changed or discontinued at any time, and are excluded from any service-level commitment.

11. Warranty disclaimer

EXCEPT AS EXPRESSLY STATED IN THESE TERMS, THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE". WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT, AND ANY WARRANTY ARISING FROM COURSE OF DEALING OR USAGE OF TRADE. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT REMEDIATION OUTPUT WILL CONFORM TO ANY PARTICULAR STANDARD.

Some jurisdictions do not allow the exclusion of implied warranties. In those jurisdictions, the above exclusions apply only to the extent permitted by law.

12. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER PARTY WILL BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, OR DATA, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

EXCEPT FOR EACH PARTY'S INDEMNIFICATION OBLIGATIONS AND YOUR PAYMENT OBLIGATIONS, EACH PARTY'S TOTAL LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS WILL NOT EXCEED THE GREATER OF (A) THE FEES YOU PAID US IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (B) US $100.

13. Indemnification

You will defend, indemnify, and hold us harmless from any claim, loss, or expense (including reasonable attorneys' fees) arising from (a) your Customer Content, (b) your use of the Service in breach of these Terms or applicable law, or (c) your violation of a third party's rights.

We will defend, indemnify, and hold you harmless from any third-party claim alleging that the Service, used in accordance with these Terms, infringes that third party's intellectual-property rights.

14. Termination

You may cancel your account at any time. We may suspend or terminate the Service for your account if you materially breach these Terms, fail to pay, or use the Service in a way that creates risk or legal exposure for us or other users. Where practicable, we will give you notice and an opportunity to cure.

On termination, your right to use the Service ends. We will make a reasonable effort to let you export your Customer Content for a period after termination, after which it may be deleted. See the Data Retention Policy.

Sections 5 (your content), 6 (our IP), 7 (fees), 11–13 (disclaimers, liability, indemnification), 15 (disputes), and 17 (miscellaneous) survive termination.

15. Governing law and disputes

This agreement is governed by the laws of the State of Texas and the United States of America.

16. Changes to these Terms

We will update these Terms as our service evolves and as the law changes. The effective date appears at the top of this page. Continuing to use the Service after the effective date constitutes acceptance of the updated Terms. Prior versions are available from the version history link below.

17. Miscellaneous

Entire agreement. These Terms, together with the policies they reference, are the entire agreement between you and us regarding the Service and supersede any prior understanding.

No waiver. Our failure to enforce any provision is not a waiver of our right to do so later.

Severability. If any provision is held unenforceable, the remaining provisions remain in effect.

Assignment. You may not assign these Terms without our written consent. We may assign these Terms in connection with a merger, acquisition, or sale of assets.

Notices. We may give notice through the Service, by email, or by posting to this site. You will give notice to us at legal@theaccessible.org.

Force majeure. Neither party is liable for delays or failures caused by events outside its reasonable control.

Relationship. The parties are independent contractors. These Terms do not create any partnership, agency, joint venture, or employment relationship.

18. Contact

TheAccessible.Org is a registered trade name of Strategic Habits, LLC.